Communications & Relationship Management Officer

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ORGANIZATION | GIRO555

Giro555, also known as the Foundation for Collaborative Aid Organisations, is a partnership of eleven Dutch aid organisations; CARE Nederland, Cordaid, Kerk in Actie, Nederlandse Rode Kruis, Oxfam Novib, Plan International, Stichting Vluchteling, Terre des Hommes, UNICEF Nederland and World Vision. This partnership jointly raises support and funds for aid to the victims of exceptional humanitarian disasters. Giro555 works together with Dutch broadcasters, channels and other media, and asks the whole of the Netherlands to join. Together we take action for emergency aid. So far, 48 National Actions have been held. In total, the Dutch have collected more than one billion euros.

The office

When there is no action, the agency is a compact organization with four (part-time) employees. The executive manager, a communications advisor, an online coordinator, and a financial employee. When the organization takes action, the organization scales up to more than 50 employees (including press officers, social media marketers, fundraisers, event managers, emergency aid coordinators) and hundreds of volunteers. Fortunately, the willingness to give in the Netherlands is great, which means that many resources can be collected and which entails a great responsibility.

We are currently looking for a Communications & Relationship Management Officer. In this role, you will support the agency so that everything runs smoothly. This will include extra emphasis and a focus on communication and content production, during national campaigns as well as outside of them; such as feedback on the aid results. You will also be responsible for the social media channels and webcare. In addition, you will help maintain and set up existing and new relationships. In this role, you will also perform administrative tasks to support the team.

FUNCTION | COMMUNICATIONS & RELATIONSHIP MANAGEMENT EMPLOYEE

WHAT ARE YOU GOING TO DO?

• You support the Giro555 agency in the field of communication, such as content production (text and images) and maintaining the content on the website.
• You support the development of a social media communication plan as part of Giro555’s communication strategy and contribute ideas and initiatives, as well as helping to monitor this plan and adjust it where necessary.
• You are the first point of contact for webcare outside of action time, that is, you manage and lead the webcare activities when there is no action running. This also includes monitoring and adjusting the webcare strategy, where you also play a supporting role in helping to draw this up.
• You will perform administrative tasks for the Giro555 office, such as organizing meetings, taking minutes, registering Giro555 in various systems, processing data from the Chamber of Commerce, the Articles of Association and Regulations and other supporting activities. You are expected to spend about a third of your working week on this.
• You help to visualize the relationships of Giro555, and to strengthen and establish new relationships, that is, you support the agency in maintaining the relationships that create great actions based on trust and cooperation. Think of timely information about actions and reports, arranging business gifts, etc.
• You evaluate and report on the effects of the communication activities carried out, if requested.
• You are broadly deployable in the field of communication/content production: You produce communication tools such as media messages, web articles (and place them via WordPress), social media posts, press releases and press conferences.
• You guide and monitor the web care team.
• In collaboration with press officers of ongoing campaigns, keep Q&As up to date and provide communication moments about proceeds received during campaigns based on information and content from all participating organizations

WHAT DO YOU DELIVER?

• You deliver communication and content in a timely and thorough manner in line with Giro555 guidelines
• You help develop and implement a sub-strategy on social media
• You coordinate and lead – outside of action time – a well-organized web care team
• You support and help set up relationships and networking opportunities
• You support administrative tasks in a timely and thorough manner

PROFILE | Versatile Communications Officer

• You have 4+ years of experience with social media and communication from within an organization and work easily with different systems such as WordPress, Canva and Obi4wan.
• You have gained relevant experience in an administrative role and preferably in a complex organization.
• You can make complex information understandable for the general public.
• You work well with a variety of people from different disciplines. You understand when to involve specialists from aid organizations.
• You have a structured, efficient way of working and you are good at prioritising. As a personality you easily switch between different projects and you can work under pressure. You keep a cool head, you are agile and flexible in all the hustle and bustle and you stand firm in your shoes.
• You have a beating heart for providing emergency relief to victims of the world’s greatest disasters.
• We look explicitly at your personality, competencies and intrinsic motivation, and the affinity you have for our objective.
• You have an excellent command of Dutch and good command of English, both spoken and written.

OFFER | UNIQUE AND IMPACTFUL FUNCTION

It is impactful work to provide help to people in acute need and to make a big difference in their lives. In action time, the Netherlands stands shoulder to shoulder, from companies to schools to media and you are an important part of the Giro555 agency.

The Giro555 office is located in the Oxfam Novib building in The Hague and the Communication & Relations Officer will also be employed by Oxfam Novib. The gross monthly salary is a maximum (depending on experience) of €3,854 based on 36 hours, excluding holiday pay and an end-of-year bonus of 1.7%. Classification based on experience. There is a pension scheme with ASR and there are 26 days off based on a full-time employment contract. You will start with a one-year contract – hybrid work is possible. The role is for 16 hours a week.

The aim is to have more diversity within the organization in terms of cultural background.

How to apply

PROCEDURE | RESPOND QUICKLY

You start with a (digital) introductory meeting with the project leads Online & Innovation, and Communication & Media.

This will be followed by a discussion with our Executive Manager and an employee of one of the aid organizations.

References are checked and there is a screening check including a criminal record and integrity screening.

INTERESTED?

Would you like to get more information first? We can tell you more about this role and can be reached at 06-5775 4990. Do you recognize yourself in this position? Respond quickly and apply via our website Communications & Relationship Management Officer Job Details | OxfamNovibPWe will close the vacancy on September 30th, but if we have the right candidate in process, we will move on.

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