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JOB SUMMARY<\/strong><\/p>\n The Deputy Country Director Operations supports the Country Director in the overall management of country program operational activities to ensure the effective and efficient use of financial resources, logistics and human resources administration within the process and procedures of International Medical Corps and partners. To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:<\/p>\n MAIN TASKS AND RESPONSIBILITIES<\/strong><\/p>\n General Operational<\/strong> Finance Administration<\/strong> Logistics<\/strong> Human Resources and Administration<\/strong> Field Site Operational<\/strong> Monitoring, Evaluation, Accountability and Learning<\/strong> Representation<\/strong> Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.<\/p>\n MINIMUM QUALIFICATIONS<\/strong> As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps\u2019 and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report. If this is a supervisory position, one must set an example of ethical behavior through one\u2019s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps\u2019 policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.<\/p>\n It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.<\/p>\n International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.<\/p>\n All offers of employment at International Medical Corps are subject to satisfactory references and background checks. International Medical Corps participates in the Inter-Agency Misconduct Disclosure Scheme from the Steering Committee for Humanitarian Response (SCHR). In accordance with this, we will request information from an applicant\u2019s previous employers about any findings of sexual exploitation, sexual abuse and\/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his\/her understanding of these recruitment procedures.<\/p>\n
\nThe Deputy Country Director Operations provides leadership to ensure quality operational functions by improving the management and planning of country operations. The country operations are defined as those systems and support functions necessary to implement programs effectively and accountably, inclusive of Supply Chain, Information and Communications Technology, Administration, Finances, Safety and Security and Human Resources. The Deputy Country Director Operations will ensure proper documentation, control, monitoring, and reporting of financial, administrative, HR and logistics\/procurement functions.<\/p>\n
\n\u2022 Work closely with the CD and Program Director for planning and follow-through on mission-wide program delivery with a focus on quality program operation;
\n\u2022 Ensure strong collaboration is developed between operations, programs, and field team counterparts in a spirit of mutual support, encouragement, and cooperation;
\n\u2022 Participate in country program strategy\/proposal development exercises especially as related to operational functions and inputs;
\n\u2022 Understand the operational and programmatic environment in country and its implications upon International Medical Corps operations;
\n\u2022 Ensure fraud\/corruption awareness is regularly conducted reviews both at the coordination and field office level;
\n\u2022 Ensure compliance of entire country programs with IMC security protocols and policies;
\n\u2022 Make frequent trips to field sites to support frontline staff and ensure the quality of country program operations.
\n\u2022 Serve as acting Country Director in the absence of the Country Director<\/p>\n
\n\u2022 Direct supervision of the senior Finance staff;
\n\u2022 Ensure all financial procedures are fully implemented in compliance with International Medical Corps\u2019 process and procedures and donors\u2019 regulations at the main office and all field sites;
\n\u2022 Ensure the financial team set up is adequate and propose adjustments as necessary;
\n\u2022 Ensure proper facilitation of a national staff advancement plan as adequate;
\n\u2022 Ensure that deadlines of monthly\/quarterly\/annual closing are met and that all accounting data is reliable;
\n\u2022 Analysis of financial statement with the Finance Director and Deputy Country Director Planning and Programs, propose budget amendments, and alert on any funding gaps;
\n\u2022 Participate in budget proposal development and ensure all operational teams are integrated in the process.<\/p>\n
\n\u2022 Direct supervision of the senior Logistics staff;
\n\u2022 Ensure that logistics procedures are properly implemented in compliance with International Medical Corps\u2019 process and procedures and donors\u2019 regulations at the main office and all field sites. Specific attention will be directed towards procurement and supply-chain procedural oversight;
\n\u2022 Support on development of a capacity building plan for the IMC logistics team
\n\u2022 Ensure that IMC logistics reporting tools are fully implemented and lead the analysis of reports with the senior Logistics staff;
\n\u2022 Facilitate the involvement of the logistics team in proposal development, particularly on finalization of timely of procurement plans;
\n\u2022 Support in country Logistics strategy by participating of team meetings and engaging regional logistics coordinator at HQ level;
\n\u2022 Collaborate with security team\/CD to maintain security of staff in all programs\u2019 locations.<\/p>\n
\n\u2022 Ensure that IMC HR procedures are properly implemented in compliance with International Medical Corps\u2019 process and procedures and national labor laws at the main office and all field sites;
\n\u2022 Work closely with IMC\u2019s legal advisor and local counselor on legal issues in coordination with the CD, Compliance and HR team;
\n\u2022 Support the HR Manager in establishing recruitment processes that lead to improved equal opportunities and gender balance in the mission;
\n\u2022 Oversee the recruitment and selection of qualified operational field staff, recommend promotions, disciplinary action and termination of staff in consultation with supervisors;
\n\u2022 Work with the HR Manager to ensure ethnic diversity in hiring of local staff across the mission;
\n\u2022 Ensure project and consortium staff are effectively inducted, including ensuring familiarity and compliance with International Medical Corps\u2019 Code of Conduct, ethics, and values, as well as project-specific goals.
\n\u2022 Support capacity building of the HR team and ensure proper HR department functionality;
\n\u2022 Participate in implementation of a capacity building plan for IMC staff and local partner (when applicable);
\n\u2022 Ensure the country program organogram is reviewed regularly and adjusted as necessary;
\n\u2022 Support the HR Manager in implementing an adequate HR strategy, improving induction, capacity building, and retention of mission staff.<\/p>\n
\n\u2022 Make frequent trips to all country program field sites to ensure proper operational process of field sites\u2019 projects;
\n\u2022 Support field site management on proper updating\/submittal of all project and budget monitoring related operations;
\n\u2022 Convey and manage issues related to field site management through daily interactions with field site management;
\n\u2022 Monitor and respond to security-related issues at field site level.<\/p>\n
\n\u2022 Ensure new program proposals adhere to donor requirements and expectations regarding MEAL, demonstrating the country mission\u2019s commitment to quality, accountability, and continual improvement.
\n\u2022 Ensure the allocation of necessary budget and human resources for implementation of MEAL activities across all grants.
\n\u2022 Ensure the implementation of MEAL activities in line with donors\u2019 requirements and IMC\u2019s minimum standards.
\n\u2022 Ensure formal design, implementation, training, and monitoring of community-based feedback and response mechanisms (CBFRM) to capture, monitor, respond to and act on feedback and complaints from communities.
\n\u2022 Ensures findings, lessons, feedback and evidences from the previous project cycles inform future program strategy, planning and design.
\n\u2022 Ensures partner level activities\/training pertaining to MEAL are resourced.
\n\u2022 Ensure MEAL staff and findings are incorporated into program review and planning meetings.
\n\u2022 Regularly check on the complaints handling to ensure local guidelines are followed with respect to documentation, referrals, reporting pathways, and feedback loop.
\n\u2022 Ensure effective use and implementation of MEAL minimum standards across program management.
\n\u2022 Provide technical support to MEAL department while developing MEAL strategy for the country mission.
\n\u2022 Ensure Managers at all levels are aware of their roles and responsibilities related to CBFRM staff training and handling feedback\/complaints referred by MEAL.<\/p>\n
\n\u2022 Attend meetings with donors, UN agencies, government ministries, and other stakeholders on behalf of the organization as needed
\n\u2022 Develop and nurture contacts within the donor community, government, UN agencies, and other NGOs
\n\u2022 Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the IMC Code of Conduct and institutional ethics and values in relation to internal and external actors<\/p>\n
\n\u2022 Typically, a Bachelor\u2019s degree in business, health or social service related field. Equivalent combination of relevant education and experience may be substituted as appropriate.
\n\u2022 Proven progressive and significant experience (10+ years) in humanitarian programs and\/or emergency repose, mainly in the health or related field (Health policy, health reforms); including 7+ years of management experience in an NGO environment, with at least 3 years of significant field operations experience running both emergency and development programs;
\n\u2022 Diverse background in operations, with strong understanding of logistics, administration, HR
\n\u2022 Strong finance background particularly in financial management, budget development and analysis.
\n\u2022 Ability to analyze information, evaluate risks, mitigation options and to think and plan strategically
\n\u2022 Experience of working within a complex and matrix organization structure
\n\u2022 Proven record of the ability and experience to manage large team at a senior level.
\n\u2022 Substantial experience and knowledge in securing grants from major institutional donors
\n\u2022 Significant knowledge of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management
\n\u2022 Skill and knowledge in program sustainability and capacity building, public-private partnerships and project monitoring and evaluation (both quantitative and qualitative methods)
\n\u2022 Strong computer skills including Word, Excel, PowerPoint, and Outlook.
\n\u2022 Relevant Regional experience is strongly preferred; knowledge of the context (in experience and expertise) and understating of the culture is essential.
\n\u2022 Outstanding organizational and problem-solving skills, analytic & pragmatic.
\n\u2022 Ability to define problems, collect data, establish facts, and draw valid conclusions.
\n\u2022 Resourcefulness and creativity essential to work with a wide range of program activities.
\n\u2022 Ability to cope with stressful situations and work with limited resources.
\n\u2022 Profound cross-cultural awareness and some insight into health care issues
\n\u2022 Excellent communication skills, both oral and written.<\/p>\nCode of Conduct<\/h2>\n
Safeguarding<\/h2>\n
Equal Opportunities<\/h2>\n
Misconduct Disclosure Scheme<\/h2>\n
How to apply<\/h3>\n