{"id":15610,"date":"2024-10-22T13:02:43","date_gmt":"2024-10-22T08:02:43","guid":{"rendered":"https:\/\/secardo.org\/advisor-on-safeguarding-and-complaints-national-position-2\/"},"modified":"2024-10-22T13:02:43","modified_gmt":"2024-10-22T08:02:43","slug":"advisor-on-safeguarding-and-complaints-national-position-2","status":"publish","type":"post","link":"https:\/\/secardo.org\/?p=15610","title":{"rendered":"Advisor on Safeguarding and Complaints, national position"},"content":{"rendered":"<p> [ad_1]<br \/>\n<\/p>\n<div class=\"tag source\">Organization: Lutheran World Federation<\/div>\n<div class=\"date closing\">Closing date: 3 Nov 2024<\/div>\n<p><strong>Advisor on Safeguarding and Complaints, national position<\/strong><\/p>\n<p>Position type and closing date<\/p>\n<p>Status: Single Posting<\/p>\n<p>Location: within another LWF country program (ideally Prague, Nairobi or Bogota\/Caracas)<\/p>\n<p>Contract length: one year, with possibility for extension<\/p>\n<p>Deadline for application: 3 November 2024<\/p>\n<p>Applicants are required to uphold the core values of our organization.<\/p>\n<p><strong>Lutheran World Federation (LWF) World Service (WS)<\/strong><\/p>\n<p>World Service is the humanitarian and development arm of the Lutheran World Federation. We are a widely recognized, international, faith-based organization working in over 20 countries. We seek to bring people of all backgrounds together in the common quest for justice, peace, and reconciliation in an increasingly complex and fragmented world. A commitment to the human rights of every individual, regardless of their status, guides our work, actions, and operations. We are particularly known for our timely, compassionate, and professional humanitarian work, and for our field presence in hard-to-reach areas. Our work is people-centred and community-based. Above all, we work with the most vulnerable, and in order to claim and uphold their rights, we engage proactively with local government and community structures.<\/p>\n<p>For additional information, please see <a rel=\"noreferrer noopener\" target=\"_blank\" href=\"http:\/\/www.lutheranworld.org\/WorldService\">www.lutheranworld.org\/WorldService<\/a>.<\/p>\n<p><strong>Purpose<\/strong><\/p>\n<p>LWF World Service (WS) responds to humanitarian emergencies and human needs on behalf of the Lutheran World Federation &#8211; a Communion of Churches (LWF). In pursuance of its responsibility and based on its strategy, LWF World Service:<\/p>\n<p>Provides support to refugees, returnees, internally displaced people, their host communities and communities at risk, emphasizing livelihoods, quality services, protection and social cohesion.<\/p>\n<p>Establishes and runs country programs and emergency operations.<\/p>\n<p>Engages in diverse cooperation and partnership arrangements to serve best the vulnerable populations, including the member churches.<\/p>\n<p>The incumbent is a member of the Quality, Systems and Accountability Team, which is responsible for setting high standards of quality and accountability while continuously improving internal compliance mechanisms.<\/p>\n<p>The primary purpose of this position is to strengthen accountability and compliance with the LWF Staff Code of Conduct (CoC), the Safeguarding Policy, PSEA Policy, Complaints Response Mechanism, and other related policies and guidelines across LWF World Service and its country programs.<\/p>\n<p>Additionally, the incumbent plays a key role in promoting continuous learning among staff and partner organizations, helping them meet World Service\u2019s commitments to accountability more effectively.<\/p>\n<p>A critical aspect of the role is supporting and maintaining the organization\u2019s PSEA accreditation with UN agencies.<\/p>\n<p><strong>Required qualifications<\/strong><\/p>\n<p>Master in a subject related to the function, ideally Social Sciences, Psychology, business or finance studies, Human Resources.<\/p>\n<p><strong>Knowledge and Experience<\/strong><\/p>\n<p>Safeguarding and Investigations Expertise: Strong understanding of safeguarding and protection policies, as well as the challenges associated with their implementation.<\/p>\n<p>Familiarity with the application of international standards of protection and accountability.<\/p>\n<p>Expertise in workplace investigations in line with international standards; certification in compliance is a strong asset.<\/p>\n<p>Training and Capacity Building: Proven experience in designing and delivering capacity building measures, both in-person and via remote platforms.<\/p>\n<p>Professional Experience: Minimum of 5 years of work experience in development or humanitarian NGOs.<\/p>\n<p>Experience working within a virtual team in an international, multi-cultural environment.<\/p>\n<p>Travel and Mobility: Willing and able to travel in Country Programs upon request.<\/p>\n<p><strong>Language Skills<\/strong><\/p>\n<p>Proficient in English and fluent in Spanish, French an asset.<\/p>\n<p><strong>Main duties<\/strong><\/p>\n<p><strong>Safeguarding and Prevention of Sexual Exploitation and Harassment<\/strong><\/p>\n<p>Coordinate and support the implementation of the Safeguarding Policy across World Service and Country Program (CP) levels.<\/p>\n<p>Assist CPs in maintaining their accreditation with UN agencies by supporting mandatory PSEA Self-Assessments.<\/p>\n<p>Contribute to the review and updating of relevant safeguarding policies and guidelines.<\/p>\n<p>Lead capacity-building initiatives, identifying needs and coordinating comprehensive training programs for all country programs and emergency operations to ensure compliance with safeguarding standards and best practices.<\/p>\n<p><strong>Complaints Handling and Investigations<\/strong><\/p>\n<p>Support the rollout of the Complaints Response Mechanism Policy and Guidelines at the CP level.<\/p>\n<p>Promote and tailor the use of digital case management tools and procedures within CPs.<\/p>\n<p>Assist in compiling, analyzing, and documenting registered complaints across CPs.<\/p>\n<p>Provide ongoing technical support for internally handled investigations.<\/p>\n<p><strong>Communication and Networking<\/strong><\/p>\n<p>Collect, document, and disseminate lessons learned to enhance the effectiveness of safeguarding efforts.<\/p>\n<p>Maintain the SharePoint pages on Safeguarding, PSEA and CRM.<\/p>\n<p>Proactively communicate program achievements to raise the visibility of safeguarding and accountability topics.<\/p>\n<p>Engage with relevant networks and working groups at the CP level to strengthen collaboration and share expertise.<\/p>\n<p><strong>Capacity Building as a Core Focus<\/strong><\/p>\n<p>Developing and Delivering Training: Creating training material and conducting training programs to educate staff on safeguarding practices and to enhance skills in complaints handling and work place investigations.<\/p>\n<p>Facilitating Knowledge Sharing: Promoting the exchange of information and best practices among staff to enhance collective understanding. Supporting Continuous Learning: Encouraging ongoing education and skill development to improve the organization\u2019s overall capacity in safeguarding, complaints handling, and investigations.<\/p>\n<p><strong>Major Challenges<\/strong><\/p>\n<p>This role requires a strong ability to work in a cross-functional and international environment, ensuring proactive communication, and collaboration with all the teams involved.<\/p>\n<h2 id='how-to-apply'  id=\"boomdevs_1\">How to apply<\/h2>\n<p>To apply, please click on the following link:<\/p>\n<p><a rel=\"noreferrer noopener\" target=\"_blank\" href=\"https:\/\/lutheranworld.hire.trakstar.com\/jobs\/fk0pf4x?cjb_hash=O_mpOb67&amp;apply_now=true\">https:\/\/lutheranworld.hire.trakstar.com\/jobs\/fk0pf4x?cjb_hash=O_mpOb67&#038;apply_now=true<\/a><\/p>\n<p>[ad_2]<br \/>\n<br \/><a href=\"https:\/\/reliefweb.int\/job\/4102873\/advisor-safeguarding-and-complaints-national-position\">Source link <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>[ad_1] Organization: Lutheran World Federation Closing date: 3 Nov 2024 Advisor on Safeguarding and Complaints, national position Position type and closing date Status: Single Posting Location: within another LWF country program (ideally Prague, Nairobi or&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":2447,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_eb_attr":"","footnotes":""},"categories":[163],"tags":[653,2930,918,2219,1396],"course":[],"event":[],"internship":[],"class_list":["post-15610","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-international-jobs-2","tag-advisor","tag-complaints","tag-national","tag-position","tag-safeguarding"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Advisor on Safeguarding and Complaints, national position - SECARDO<\/title>\n<meta name=\"description\" content=\"Human Resources Job, requiring 5-9 years of experience, from LWF; 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