Pharmacist for the Medicine Marketplace F/M

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Mission:

Under the supervision of the chief pharmacist, he/she will ensure the dispensing process within the medical platform.

Context :

In many countries where MSF operates, particularly in sub-Saharan Africa, the availability of quality medicines at affordable prices is insufficient. These shortages affect all patients, including those suffering from non-communicable diseases such as cancer, cardiovascular or mental illnesses. Over the past decades, noncommunicable diseases have taken a larger share of the disease burden in low- and middle-income countries.

In many cases, the availability of diagnostic tests and medical monitoring (or by a medical assistant with prescribing capabilities) is better than the availability of quality medicines at affordable prices. As a result, many patients simply do not have access to the medicines prescribed to them, while other patients with the necessary financial capacity purchase their medicines abroad, mainly while traveling or using other travelers. as carriers.

A theoretical feasibility study was carried out and identified that a non-profit online medicines sales platform could improve access to medicines for non-communicable diseases in selected countries in Africa and the Middle East, and become an advocacy tool on this subject. The next phase is a proof of concept in real conditions. The sales platform would be funded and managed by MSF, and its services would be free for patients, while medicines would be sold and shipped by third-party suppliers. The website will be developed and maintained by a third party agency.

Goals :

The pharmacist will be in charge of activities to strengthen the quality of dispensing which are the responsibility of the E-commerce platform. He/she will ensure the authenticity of prescriptions and compliance with the regulations of the country where the medications will be shipped. In addition, he/she will ensure that the prescribed dosages are suitable for patients and that there are no contraindications, based on the information provided by patients during the ordering process, or interactions with other medications the patient may be taking.

In some cases, he/she will conduct counseling sessions with patients and communicate with prescribers as necessary.

The pharmacist will respect the procedures defined specifically for the activities of the Platform. As the platform’s activities grow, he/she may also supervise pharmacy technicians.

Main responsibilities:

• Carry out the dispensing tasks incumbent on the platform precisely and quickly in compliance with regulatory requirements and standards.
• Verify the authenticity of prescriptions and ensure that they match the needs of patients and their medical history.
• Analyze prescriptions, identify potential drug interactions and, where appropriate, provide advice on medication use and side effects.
• Respond to patient questions and concerns regarding prescribed medications, dosing instructions, and adherence strategies.
• Communicate effectively with patients or doctors to facilitate and ensure continuity of services.
• Ensure compliance with established pharmacy procedures and regulatory requirements to ensure patient safety and pharmacy compliance.
• Send information useful for dispensing to the organization (third party) in charge of selling the medicines.
• Supervise, guide and support pharmacy technicians in their daily activities (depending on the volume of activities).
• Participate in quality improvement initiatives to secure the dispensation of treatments to patients and optimize the platform’s services.
• Participate in the analysis and resolution of quality issues and errors in the dispensing process.
• Contribute to the general improvement of the online platform.

Profile sought:

Experience and skills

• Doctor of Pharmacy (Pharm.D.) degree from a national program.
• Minimum 3 years of experience as a pharmacist in a community pharmacy.
• Strong understanding of pharmacology and drug therapy.
• Mastery of medication dispensing processes (verification of prescriptions and review of medication use).
• High attention to detail and accuracy in medication dispensing, dosage calculations and patient medication profiles.
• Empathetic approach to patient care.
• Commitment to maintaining patient confidentiality and upholding ethical standards.
• Professional experience in Africa.
• Excellent communication skills, both oral and written.
• Proficient in Microsoft Office, including Excel and Word.
• Experience in an online pharmacy is an asset.

LANGUAGES : Excellent communication skills, both oral and written: Mastery of English and French at C1 level.

Status : CDD – full time 5 months renewable.

Management position, location: in a country where MSF is represented but with the possibility of working in the Central European time zone and the ability to travel.

Conditions salariales : According to the contractual section of Médecins Sans Frontières.

Position to be filled: November 15, 2024

How to apply

Our wish is to promote inclusion and diversity. We also want to improve the representation of people with disabilities within our workforce.

Please send your application (cover letter and CV) by 24/10/2024 included in: https://www.msf.fr/agir/rejoindre-nos-equipes/offres-emploi

Alone·e·s the candidates·e·s whose files have been retained will be contacted·e·s.

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